Grosvenor Casinos review for UK players

Who runs Grosvenor Casinos

Rank Interactive (Gibraltar) Ltd runs the website. It is a Gibraltar company inside The Rank Group Plc. For British customers playing online, the Gambling Commission licence is in place and its status is active. Accounts are open to players in the United Kingdom, the Republic of Ireland, the Channel Islands, the Isle of Man and Gibraltar.

Grosvenor Casinos for high stakes players

Grosvenor is a live-table casino, not a VIP desk. Table limits reach £5,000 on the top live game. Other live tables cap at £2,500 and £500, and stakes start from £0.10 or £0.20. Check the ceiling on the exact table before you sit down.

The lobby covers live blackjack, baccarat, roulette and poker in HD, with Evolution Gaming among the providers. Game shows include Live Deal or No Deal, Monopoly Live, Live Crazy Time and Live Dreamcatcher. Jackpot King games sit in the jackpot section, and poker and sports betting run alongside the casino.

None of the Grosvenor pages our team checked gives a VIP programme, tiers, an entry route, benefits or a withdrawal limit. Our guide to high roller live casinos shows how the table limits sit against other UK sites.

Welcome offer and wagering

Deposit £20 and receive a £40 bonus and 100 free spins. Select the offer in the cashier before you pay. A first deposit by PayPal or Paysafe does not qualify.

Wagering is 10x on the £20 deposit plus the £40 bonus, and winnings stay in the bonus balance until it is met. You have 30 days. The most you can convert from bonus to cash is £200. The offer terms give no maximum bet.

Contribution is where live players lose out. Slots count 100%, jackpot and progressive games 50%, and all live casino games including game shows 10%.

The spins are on Big Bass Splash only, at £0.10 each. Winnings carry 10x wagering, the spins last 7 days and the maximum win is £100.

Payments and withdrawals

Most withdrawals are approved at once and reach a bank account inside 15 minutes. Withdrawals go out by PayPal and bank transfer. The cashier takes Visa, Mastercard, PayPal, Apple Pay, Paysafecard, bank transfer and Trustly. The minimum deposit is £5, in £ or €.

Verification: you may be asked for suitable proof of ID, and Grosvenor may check your details against public and other databases.

Complaints: start with Customer Services. GB residents can then go to the Independent Betting Adjudication Service (IBAS).

Pros and cons

Pros:

• Welcome offer wagering of 10x on deposit plus bonus
• Account and safety: licence active, deposit limits and self-exclusion, a complaints route to an outside body, identity checks
• Live chat, 24/7
• Apps on the App Store and Google Play

Cons:

• Games: over 300 online games, the casino's own claim with no exact count (2 of 5 in our rating)

Safer gambling tools

Set a deposit limit before you play. Grosvenor offers net and gross deposit limits, Take A Break, Reality Check and self-exclusion. Its self-exclusion can cover all its clubs and all its websites, at your choice. Gamstop is the one route that blocks every online site licensed in Great Britain at once. You must be 18 or over.

If gambling is hurting you, call the National Gambling Helpline on 0808 8020 133 (England and Scotland) or the NHS Wales Helpline on 0808 2819 265 (Wales).

Questions

If you think we are wrong

When Grosvenor Casinos changes a term, or a figure here is wrong, our team reads the casino's own page again, corrects this page and updates the date at the top. How we check facts is on how we rate. Write to info@ukhighrollers.co.uk.